The National Insurance Commission (NAICOM) has challenged the Council of Registered Insurance Brokers (NCRIB) on business etiquette and ethics in all the professional dealings in the insurance sector.
The Commissioner for Insurance Mr. Olorundare Sunday Thomas made the appeal in a goodwill message at the NCRIB 2020 CEO’s retreat.
He said: “let me task you on business etiquette and ethics in all your professional dealings. Note that the unprofessional conduct of a few amongst you is posing great danger to our collective integrity as an industry. Over the years, a lot has been put into improving the fragile image and perception of insurance in this country. It is high time we all rise up to the menace of unethical business behaviour in our sector.
According to him: “as the insurance industry positions itself for Post Covid-19 Era, the demands of the insuring public will require sound work ethics for us to optimize performance.
“As intermediaries, business sincerity and customer satisfaction must be central to your core business principles.
The Commission has always and will at all-times extend her full support to all stakeholders in the industry in their drive for business growth and development. The Commission is open to new ideas and shall continue to introduce new reforms and initiatives in line with international best practices that will strengthen our institutions.”